For orders outside the US, please visit my Etsy | Shipping starts at $4.50 | Shipping time is up to 5 business days | Free shipping on orders $50+ ᓚ₍ ^. .^₎

Shop Policy

Updated 07/17/2024

Shipping
Currently, I only ship to the U.S. through Shopify. For anyone who resides outside the U.S, please visit my Etsy.

Shipping Times
Shipping your order out from the time you place an order is around 1-5 business days (this excludes holidays).

Delivery Times
Delivery time is approx. 3-5 days after your order has shipped. However, this is an estimated time and may take longer due to shipping and/or weather delays. Please be patient if your order doesn't arrive in the estimated time frame! ദ്ദി ˉ͈̀꒳ˉ͈́ )✧

Returns & Exchanges
I do NOT accept returns or exchanges. Therefore, please be 100% sure you are committed before ordering.

Cancellations
I do NOT accept cancellations for any reason. Therefore, please be 100% sure you are committed before ordering.

Refunds
I will refund you ONLY if there is a problem with your order directly caused by me (e.g. if I sent out the wrong product). Please email bloopthesoup@gmail.com immediately with your order number along with a picture of your order. If any issues are not brought up to me via email within 7 days of receiving your order, no refunds will be given.

Lost/Stolen Packages
After your package has been shipped out, I have no control over your package. This includes the status, the whereabouts, and where/when it's been delivered. What you see via the tracking number is what I also see. If you:

  • Have an issue locating your package, please reach out to your local post office. 
  • You believe your package has been stolen, it might be beneficial to file a police report ASAP.
  • If your local post office and/or the police is unable to locate your package, please email me IMMEDIATELY (do NOT wait) at bloopthesoup@gmail.com. We may be able to file an insurance claim through the USPS site.

Changed Address/Wrong Address
If you have accidentally put in the wrong address or your address has changed, please email me immediately at bloopthesoup@gmail.com with your address change. I cannot guarantee I can change your address before shipping out your order.

If your order has already been sent out, unfortunately it is out of my hands and I cannot change your address. If your order is shipped back to me, you are responsible for re-paying the shipping fee. I am not responsible for lost packages and mail. I do not reimburse orders that have sent back to me.

Product Description & Photos
I do my best to provide an accurate description and photos of all listings in my shop. Colors on screen may appear differently in person due to the lighting and screen differences. 

Customs & Fees
All buyers are responsible for any customs and/or fees when placing an order. Please be aware of any fees applicable in your state.